The title basically says it all... On the island and looking for some easy and affordable options, and saw many people on reddit and elsewhere mentioning this as a great option. It totally was! We rented snorkels, masks, and fins for 8 days, at a very good rate (it was like a few dollars a day per person).
I messaged in the morning and had an automated response that they would arrive within a 1 hour window. There was a small hiccup, but it was quickly corrected to our complete satisfaction. (We stayed at the Marriott Beach, and had planned to drive out to Porto Mari for the afternoon. It was approaching the end of our delivery window and we still had no gear. I called to check on the status, and the agent was apologetic to admit the order alert was sent to him while he was working with other people at a delivery and he had missed it. He asked if the next day was possible, and I mentioned we were waiting for him to head out beach hopping - he said he probably had the gear in the truck and we would be taken care of. He showed up within half an hour, and had gear for all of us. I am pretty sure he purchased some new masks (the tags were still on them) to make certain we had what we needed. He provided several sizes of gear for us to try on and confirm the fits, and even gave us an extra snorkel for more aggressive diving snorkeling. He was extremely courteous, friendly and professional. *** As an extra point of good service, his credit card reader fell out of the truck and was damaged while we were gearing up. It would not read my card. The agent confirmed my identity and trusted me to respond to a message later to pay via Paypal. He basically gave me all the gear for 4 people on full trust. He did not even reach out until at least a day later. That is some serious customer service in the face of challenging circumstances.
I messaged him the day before we were set to fly out and let him know when we would be leaving the hotel. He set up a very accommodating pickup time, and messaged me again the next morning when he was near. Everything went well, without a hitch.
I would not hesitate to use this company again, and highly recommend them for very competitive prices, and absolutely awesome convenience. Plus, the gear worked pretty great, which we used to snorkel all over a slew of the western beaches (Porto Mari, Cas Abao, Grote Knip, Playa Kalki, Playa Lagun, and Playa Jeremi...) I wish we were still there!
