Upon receiving your full face mask you put it on to check there is no space between the bottom of the mask and your chin.
For a check: breathe normally to check for any leaks. If you feel a slight pressure change when you breathe, then you have a good seal. If the mask is too loose or too tight, take the mask off you face and adjust the straps accordingly.
The full face mask may be used from 10 years old. Be sure to select the right size.
You should avoid sand.
Don't let your mask lay on the sand as it will scratch your mask window. This will result in the same effect as with sunglasses.
Sand may come between the clip of the snorkel tube and the mask. Don't put too much pressure to clip the snorkel on the mask. Rinse the two parts separately with fresh water and clip them together.
Sand may also clog up the floater in the snorkel. Rinse the snorkel with fresh water and you may need to use an object like a key to slide through the rear vents of the snorkel to unblock the floater.
Rinse your mask with fresh water after each use as salt grains may have the effect as sand. Restore the mask in its bag.
No you cannot as the mask is designed only for surface snorkeling. The mask is not designed for diving nor free diving. The dry top design only works when the snorkel and floater are vertical. During free diving the snorkel is horizontal and water might enter.
As the volume of the mask is greater than a traditional mask the pressure below 1 m will be uncomfortable as well. When free diving it is also important to equalize your ears by holding your nose and blowing through your nice gently. You cannot equalize with the full face mask as you cannot hold your nice as there is the mask window before it. So avoid any free diving activities.
No, only use the mask for surface snorkeling. Do not use the mask for free diving, diving or swimming training. Swimming takes more effort and oxygen input than snorkeling. The full face mask is not suitable and uncomfortable for heavy breathing activities.
Snorkel Mask Issues
There are several reasons why leakages might happen. Be sure you have selected the right size. Therefore we suggest you fit the mask and check if the silicon mask skirt fits your face before using the mask. The skirt and your face are going to be water sealed while snorkeling.
Be aware that a beard may let in water as it prevents a perfect seal. The same for long hair which may come between the forehead and the mask.
The anti-fog systems of the mask works best in water warmer than 18 degrees. It is also important to rinse your mask with clear water after every use. Sun and salt make your window dirty which may lead to fogging. Also be sure to breathe in a normal rhythm.
Clipping the two parts together should be easy with the need for pressure. Once the snorkel hits the O-ring seal, gently push it down to the bottom. You can hear a click when fastened well.
You will feel resistance if there is sand between the the snorkel and the mask.The connection is designed with a perfect watertight seal between the mask and snorkel. Rinse the snorkel and the joint thoroughly with clear water.
First of all you should avoid putting the mask in the sand. Sand may have slipped between the floater and the wall of the tube. Rinse you snorkel thoroughly and use a key to pass through the rear vents and unblock the floater. Rinse again.
The floater functions as a barrier for water to entering the snorkel from waves, water ripples and in occasions when the user leans his head forward to look down deeper. The buoy slides up to seal the opening when submerged. In case of submersion, blow out when you get to the surface to let the buoy descend again.
If waves are passing over your head or if you leaned forward to take a closer look at special fishes and corals, the airflow will block. The system is designed to prevent water from entering. So if the snorkel is submerged by water the floater goes up to seal the snorkel and therefore is also blocks airflow. With traditional snorkels you would have swallowed a lot of salty water. In case of submersion, blow out when you get to the surface to let the buoy descend again.
The snorkel sticks out further of the water than a regular snorkel. The snorkel starts from the top of the head instead of the mouth with a regular mask. If we would make the snorkel longer than breathing would also become more difficult as air has to travel a longer distance.
Probably it doesn't run through the small elastic band which lies along the strap.
The full face mask has a lot of valves to avoid fogging and water getting in. When you breathe some valves open while others close. The opening and closing of valves may make some sound but we assure you its totally normal.
Placing an order is easy via the webshop.
- Go to the product of your choice.
- Choose a color and the number you want to order.
- Click the 'Add to cart' button.
- Click on 'continue shopping' to look around. Or click on 'Checkout' to pay.
- Enter your details and follow the steps: Enter contact/shipping data, Delivery method, Payment option and Complete.
- When the payment is made, the purchase is confirmed and final.
- The changes of the delivery and invoice data are possible before the payment is completed.
- You will receive an order confirmation when the order is placed.
Yes, but be aware that we already might be on our way which might make changes complicated. You can contact us as soon as possible to check if we still can adjust your order. Most convenient would be WhatsApp: +599 9 66 66 305
You can pay in ANG if you choose for Cash on delivery (payment on delivery). Our exchange rate 1 USD = 1,81 ANG.
Euro price: Do you see the EUR sign at the bottom of the website? Click on it and you'll be able to see the prices in EUR.
Luckily we have the following payment options which you will have to choose during the ordering process.
2. Cash on delivery (Payment on Delivery)
You can pay with creditcard, bankcard or cash If you choose for Cash On Delivery
All mentioned prices include VAT of 6%.
- Fill in the address
- Fill in your hotel/apartment plus room # if applicable.
- During the checkout you are able to choose a delivery time slot.
- Be aware we only delivery in Willemstad area. (see next question)
- Be sure to be at your apartment or hotel room for delivery.
- We could also leave your order at the front desk of the hotel you are staying if you pay online by PayPal.
We understand. If you order for more than USD 73.99 , you will enjoy free shipping. That's just 2 snorkel masks!
You can if we are still able to process your changes. Send us a WhatsApp message as soon as possible +599 9 66 66 305.
If something is wrong with the order you received, please contact our customer service. We advise you what to do and help to solve the problem! Contact us by email or whatsapp.
Please allow us 5 business days to process your refund if you paid with PayPal. Customers paying on the spot will immediately get back the money once we have made an appointment to pick up the mask.